Where Remote Works
At Instant Teams we are a workforce on a mission.
Our unique combination of talent, technology, and remote teams takes on outdated models of customer support and customer service teams. We’ve built a modernized model of mission-centric service that puts our customers ahead and impacts an untapped market of military-connected professionals.
Core Values
We take ownership.
We each take personal ownership, in all things, by working with integrity and trust. We do what we say we will do, we do not take the easy road, and we do not misrepresent ourselves for personal gain. We always do the right thing, even when it does not benefit us directly.
We serve with excellence.
We serve our customers, remote team members, and all others by going above and beyond to complete all work, communications, and daily interactions with a spirit of excellence.
We communicate mindfully.
We communicate mindfully by seeking purpose and intention in all we say and do. We practice clear and respectful communication that builds relationships and leads to productivity.
We embrace change daily.
We believe in continuous improvement and we don’t fear change. When we show up and aim to leave things better than we found them when we started the day, this practice naturally cultivates success and growth.
Meet Our Leadership Team
Liza Rodewald
CEO + Founder
Army Spouse
Erica McMannes
Chief People and Community Officer + Founder
Army Spouse
Chuck Brousseau
Chief Operating Officer
Jen Pilcher
Chief Marketing Officer
Navy Spouse
Liz Scruggs
VP of Revenue Ops
Army Spouse
Jeff Finlay
VP of Technology
Briana Pruitt
Director of People Operations
Navy Spouse
Lindsay Bradford
Senior Director of Workforce Development
Navy Spouse
In The Press
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