At Instant Teams…

We are a WorkForce on a Mission.

Our unique combination of talent, technology, and remote teams takes on outdated models of customer support and customer service teams. We’ve built a modernized model of mission-centric service that puts our customers ahead and impacts an untapped market of military-connected professionals.

Core Values

We take ownership.

We each take personal ownership, in all things, by working with integrity and trust. We do what we say we will do, we do not take the easy road, and we do not misrepresent ourselves for personal gain. We always do the right thing, even when it does not benefit us directly.

We serve with excellence.

We serve our customers, remote team members, and all others by going above and beyond to complete all work, communications, and daily interactions with a spirit of excellence.

We communicate mindfully.

We communicate mindfully by seeking purpose and intention in all we say and do. We practice clear and respectful communication that builds relationships and leads to productivity..

We embrace change daily.

We believe in continuous improvement and we don’t fear change. When we show up and aim to leave things better than we found them when we started the day, this practice naturally cultivates success and growth.

Meet the Founders

Liza Rodewald

CEO + Founder

Liza Rodewald is a 4x entrepreneur and software engineer with over 16 years of technical experience. She has built multi-million dollar enterprise software for government and healthcare industries. Her passion for entrepreneurship came from her desire to have a more flexible lifestyle and lead her to advocate and shape the future of work for companies and workers.

Liza graduated with honors with a degree in Computer Science from the University of South Alabama. She is in the top 3% of graduates from the Founder Institute, alumni of the Blue Startups Accelerator, named one of the Top 25 SheEO founders and a published Forbes author. She is also a member of the Young Entrepreneurs Council and serves as a mentor for female founders.

Liza is also an Active Duty Army Spouse.

Erica McMannes

COO + Founder

Erica McMannes has held several Director level positions for Army MWR/CYSS in both Wurzburg, Germany and Fort Polk, Louisiana. In 2012, Erica began consulting for veteran owned startups in Silicon Valley specializing in application user acquisition, community growth, and brand development. After 4 years in support of the startup market as a consultant, she founded Instant Teams. Erica holds a Bachelors of Science in Human Ecology from the University of Tennessee-Knoxville and a Masters Degree with honors in Human Ecology from Kansas State University. She is an alumni of the Patriot Boot Camp and V-WISE programs, and also a two- time winner of grant led startup pitch competitions. Erica has led conversations on military spouse employment in various events including Hubspot’s Inbound Conference, two time presenter at the Military Influencer Conference, the Department of Defense’s Annual Military Spouse Employment Partnership Summit and serves the Association of Military Spouse Entrepreneurs as an advisory board member.

Erica is also an Active Duty Army Spouse.