Where Remote Works

At Instant Teams we are a workforce on a mission.
Our unique combination of talent, technology, and remote teams takes on outdated models of customer support and customer service teams. We’ve built a modernized model of mission-centric service that puts our customers ahead and impacts an untapped market of military-connected professionals.

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Core Values

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We take ownership.

We each take personal ownership, in all things, by working with integrity and trust. We do what we say we will do, we do not take the easy road, and we do not misrepresent ourselves for personal gain. We always do the right thing, even when it does not benefit us directly.

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We serve with excellence.

We serve our customers, remote team members, and all others by going above and beyond to complete all work, communications, and daily interactions with a spirit of excellence.

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We communicate mindfully.

We communicate mindfully by seeking purpose and intention in all we say and do. We practice clear and respectful communication that builds relationships and leads to productivity.

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We embrace change daily.

We believe in continuous improvement and we don’t fear change. When we show up and aim to leave things better than we found them when we started the day, this practice naturally cultivates success and growth.

Meet Our Leadership Team

Liza Rodewald

Liza Rodewald

CEO + Founder

Army Spouse

Erica McMannes

Erica McMannes

Chief People and Community Officer + Founder

Army Spouse

Chuck Brousseau

Chuck Brousseau

Chief Operating Officer

Jen Pilcher

Jen Pilcher

Chief Marketing Officer

Navy Spouse

Liz Scruggs

Liz Scruggs

VP of Revenue Ops

Army Spouse

Jeff Finlay

Jeff Finlay

VP of Technology

Briana Pruitt

Briana Pruitt

Director of People Operations

Navy Spouse

In The Press

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Ready to get started?

Get in touch, or request a call.