Instant Teams was founded by two Army spouses to serve a unique demographic of professionals from across the military-connected community whose lifestyles demand innovation, community, and flexibility. Every team member here is affiliated with the military in some way (military or veteran spouses, veterans, retirees, reservists, military brats, etc.) . Our customers know from the get-go they’ll be working with someone from our military-connected workforce. So you can rest assured that there is no need to hold back the fact that you are affiliated with the military here at Instant Teams!
We live the employment struggles every day. That’s why we decided to take a new approach to rise above the traditional challenges and find innovative ways to connect military friendly employers to a talented, military-connected workforce. Remote work is a good first step and is at the heart of what we do here. We live and breathe it in our 100% dispersed team. Careers will not have to be sacrificed during PCS moves or unpredictable deployment/training schedules. A perk that gives you more control over your future!
Instant Teams is now powered by its own powerful, innovative technology: Arti!Arti stands for Automated Remote Team Innovation. What that means for our military-connected workforce is that we have designed a software with you in mind! She (yes, Arti is a she!) is designed to look past gaps of employment and squash notions of “job-hopping” from frequent moves. Instead, she puts your skills to the front and center of remote assignments.
As a company embedded in the richness of the military community, we have deep relationships with many support organizations, scholarship funds, and community event planners that keep our social media bustling with information and connectivity. So follow along!
Joining the Instant Teams workforce brings you that much closer to working remotely no matter what timezone you find yourself in. All you have to do is create a profile with us here and wait to be notified if your profile pops up as a potential match! If your profile ismarked as complete, you may also be invited to join our Facebook groupand get a behind-the-scenes look at the teams we’re building each week. Continue to explore our Workforce FAQs to find out just how!
The candidate profile serves as your digital resume and Instant Teams’ application. What makes it unique from the traditional application process is that once you’ve completed each section of your candidate profile, you’re done!
You only have to update it if you’ve 1) learned a new skill 2) completed a degree or certification, and/or 3) gained more work experience. Then, we use our exclusive software, Arti, to match your profile to our remote assignments.
Help us, help you. Your profile is how we know who you are and what skills you bring to our remote teams. It is the only information we have to identify you as a potential match and a top candidate. So give us all the details we’ll need to see you rise to the top! And the more details you give us to make the matches, the better. Learn how to make the most of your Instant Teams profile here or dive in deeper into our comprehensive guide here.
Important Takeaway:In order to be matched and competitive for our opportunities, you must ensure each section of your profile is complete. If it is not, you may risk not getting matching to any remote assignments.
Now that your profile is complete and up-to-date, you can take a more passive approach, be more active in your matching, or a combination of both! We will directly reach out via an email (keep an eye on spam too!) or text notification to let you know when your profile has potentially been matched to a remote assignment. If your profile is complete and you have been invited to our RemoteQueue Facebook Group, you will also have the opportunity to express interest in the opportunities we share there in real-time.
Coming 2021: We are building a job portal where you will be able to see all the teams we are building each week and will allow you to express interest in any that catch your eye. We’ll be sure to let everyone know when this is live, so stay tuned!
Every two weeks, we assess all of our recently registered profiles. If your profile is complete and we believe you are remote ready based on the skills and background you shared, you’ll receive an invitation to our exclusive Facebook group: RemoteQueue. The RemoteQueue is like a waiting area until you join a remote team assignment where we can offer real-time engagement, webinars, and Instant Teams updates. It is also where we give a behind-the-scenes look at the teams we’re building each week and where you can actively express interest in any that you feel would be a great fit.If you’re not invited, our Workforce Development Specialist can provide some feedback and tips on how to boost your profile, or we’ll send you a great list of our partners and support services to skill up, work on your resume, or connect with a career counselor.
We have a very diverse customer base, which is awesome because we have a very diverse community! The way that we keep that in control is by focusing on those three groups: Customer Success, Marketing, and Admin. Customer Success is the top focus of ours because we continue to see high-growth companies releasing new products, and they need really diverse, quick-thinking people who can understand the product and provide support. We’re building teams as fast as the customers are coming to us, so our available positions vary weekly and sometimes even daily. Learn how we source for high-quality remote assignments here.
Top nine assignments we have matched for in 2019 and into 2020:
- Customer Success Agent
- Virtual Assistant
- Social Media Manager
- Marketing Manager
- Content Writer
- Tech Support
- Administrative Assistant
- Customer Support Representative
Your profile is your Instant Teams application and key to success in getting matched to a remote assignment. It is the only information we have to identify you as a potential match and top candidate. So continue to ensure it is up-to-date and give us all the details we’ll need to see you rise to the top!
Our Arti technology serves as our first-line review for each assignment by searching the Instant Teams workforce to fill each remote team. How does she (yes, Arti is a she!) do this? When a customer builds a request for a remote team, the skills they require and attach to each assignment are the same listed in our workforce profiles. As long as your profile is active and you match the desires and skillsets to the type of team we’re building, you’ll filter through as a candidate for our customers. We’ll reach out directly via an email or text notification letting you know your profile has popped up as a potential match and share all the exciting details about that specific assignment. From there, you will be able to either confirm your interest in that assignment or pass on the assignment. If you do choose to pass, please let us know whatever the reason is so that we can apply it to future matches!
Responsiveness – Our process moves very, very fast – hence the “instant” in our name. Our value add is that our customers come to us, and we build their remote team within five days. So, once we’ve contacted you, the team is ready to go! For that reason, it is super important that you respond quickly during the matching process. We reach out to the top candidates and will move forward with the ones who are most responsive so that we can maintain our quick turnaround times for the customers – which means you can get to remote working sooner too!
Transparency – We provide as much details about each of our assignments and try to keep you updated as much as we can along the way. So, please be upfront and transparent with us as well! Let us know if anything changes or if you have any planned time off (PCS, vacations, leave, etc). This will help us to best communicate with the customer ahead of time if you are selected!
To meet the ever-moving and changing needs of our military-connected workforce, we bring the interview to you! We utilize a unique, self-guided interview process that allows any of our candidates to interview no matter what timezone they are located in. We use this type of digital interview to pre-vet candidates prior to selecting the top candidate to move forward with for each remote assignment. Expect to tell us a little about yourself, to talk about your experience, and to hone in on some position-specific questions. If you are new to this type of digital interview, you can learn more through this guide.
fter our Arti technology works her magic, we like to keep the people in our team-building! Our Customer Success Managers work together as the experts on our workforce and the experts on the customer needs in order to review all materials to-date in order to select the top candidate for an assignment.
Once our Customer Success Team has reviewed all the digital interviews, we’ll decide on who the top candidate is for that remote assignment. If you are selected as the top candidate, a Customer Success Manager will reach out to let you know! At that point, we will give you all the customer’s details and let you know we’re officially submitting your profile for final review by our customer. If the match is approved, we’ll set you up for one of the last steps in our process known as the “introview” as well as provide some coaching on how to ace it!
The introview is an introductory interview (intro-view) with the customer to best gauge fit. This is the final stage in our process so if you’ve made it this far, it’s promising! To fully understand our introview process, please reference our Introview Process section.
Whether you are selected to move forward or not for an assignment, we will always let you know and provide you with any applicable feedback as we work forward to the next potential match and future assignment.
An Introview is a mash-up of an introduction and interview! It’s where you, as the selected candidate, and the customer get to come together and get to know more about one another.
When you are selected for the introview, you will receive anotification from a Customer Success Manager letting you know that you are one of the top candidates for the position. At that time, you will receive instructions to “accept” the position in your candidate dashboard which means that we have matched you with the assignment and sent the details your way for confirmation before we schedule the introview. Once you accept, the scheduling process will begin!
Our Customer Success Managers will get both your availability and the customer’s availability before scheduling. You will receive a calendar invite with the video call details as well as a follow-up email with helpful hints for preparing for the introview! You can also learn more about owning your remote interview here.
A Customer Success Manager will facilitate the introduction between you and the customer. When the call begins, expect the Customer Success Manager to introduce his or herself before kicking things off by having you introduce yourself and tell the customer about your experience as it relates to the position. The customer will then have the opportunity to tell you about the company and the role before stepping in to Q&A so you can both get to know things we may not have been able to cover earlier on in the process.
- Be sure that you have a quiet, well-lit space while avoiding distracting backgrounds.
- Dress professionally as if you were presenting for an in-person interview.
- Do some research on the customer as well as the person who you are meeting with.
- Come prepared with questions to ask the customer. Even if they are answered during the process, coming prepared shows initiative!
Once you have completed the introview process and are chosen to move forward as a Remote Team Member (RTM) on a customer assignment, you’ll complete an easy to follow remote onboarding process, gain access to our daily Slack communications, and be welcomed as an official RTM of Instant Teams. You will become an employee or contractor directly with Instant Teams and then join your assigned remote customer team. All of your HR, payments, and team culture are handled by us directly. You get the benefit of working with our amazing customers while being a part of the Instant Teams workforce.
If you are not selected to move forward as a Remote Team Member, we’ll notify you right away, share any feedback that we have, and let you know we’ll reach back out when your profile has been potentially matched again!
FAQs & Instant Answers
TI technology is making matches for our customers weekly and sometimes even daily. If you have any or all of the skills for a specific remote team assignment, you will filter through as a candidate. However, our Customer Success Managers will still be reviewing profiles (like they would a resume) for the top and most qualified candidates and will reach out to those candidates when the match arises.To increase your chances of being matched and notified about a remote team assignment, make sure each section of your profile is complete (also relatively free of any grammatical and spelling errors) and that you’ve added any and all skills that are applicable to your background and that you’d like to be considered for.If you have done all of the above and are still waiting to be matched, you ARE among our top candidates but it can still take TIME (days, months, or more). Some of our more competitive positions could have hundreds of qualified candidates, while some of our lesser competitive positions could come along less frequently than others.
Instant Teams is uniquely positioned to help companies scale and bring in the remote team members needed on demand. While our model is designed to integrate remote teams into the long-term, daily functions of each company, from time-to-time, our customers require a quick scale of force! Pop-up assignments allow us to bring in additional remote team members for a specific role and a predetermined length of time. It could be a 2-week project to launch new software or a 3-month commitment as they approach trends in their product demand. When we reach out to you about an assignment opportunity, we will let you know if it is a pop-up assignment and let you know the predetermined length of time it will be.
If you are selected for one of our assignments, you would be considered an employee or contractor of Instant Teams as we are essentially your employer/supervisory body and handle all HR, payroll, and timekeeping responsibilities. All pay, hours, and other HR-related questions will be handled by Instant Teams. You will coordinate with the customer in order to complete all work-related tasks.
Yes, and no! It will usually come down to each individual assignment: what it is classified as ( W-2 or 1099), what type of schedule (set business hours, flexible, overnight, etc.), and how many hours per week. So long as you are a top candidate, we are happy to match you with other assignments, build your hours, and work with you to ensure the best fit for you and our customers.
We have a business model in which we build and handle the continued management of remote teams for our customers. We’re not headhunters, recruiters, or doing one-on-one hand-offs of talent. We saw the need and the gap from the community standpoint and different types of customers Liza (our CEO) and Erica (our COO) have worked with in industries before forming Instant Teams to facilitate the relationship between those two parties. A customer comes to us with the qualifications of someone they’re looking to add to their team, and we utilize our own proprietary technology to match a military-connected person to the remote assignment. As we do that, the customer pays us directly for the work that’s being done by the team, and we pay the team. They’re also paying us for the operational necessities we support in managing and building that remote team for them. The customers themselves range from tech startups to cybersecurity, education, health care, and so much more. If you are selected to move forward for an assignment, we will be more than happy to share just who that customer is at that time!
We have a very diverse customer base, which is awesome because we have a very diverse community! The way that we keep that in control is by focusing on those three groups: Customer Success, Marketing, and Admin. Customer Success is the top focus of ours because we continue to see high-growth companies releasing new products, and they need really diverse, quick-thinking people who can understand the product and provide support.
The customers themselves, however, range from tech startups to cybersecurity, education, health care, and so much more. If you are selected to move forward for an assignment, we will be more than happy to share just who that customer is at that time!
We offer both 1099 and W-2 assignments, and it all depends on the customer’s requirements for the assignment as each one is unique! Some factors that we use to make this determination are if hours are structured or more flexible, is training provided, is there in autonomy in how the tasks are performed, etc…Whether you join our team as a contractor or employee, you become one of our remote team members (RTM) and a very valued member of our ever-growing team!
Employees of Instant Teams are paid on a biweekly basis whereas contractors are paid on a weekly basis; all via direct deposit which is set up during a RTM’s onboarding.
We serve to our customers’ needs. If your assigned customer is off those days, you are too! If you were required to work ON a holiday (Christmas Day, News Years Day, etc), we address the holiday pay directly with each customer account as that arises. We also understand that sometimes our RTMs already have trips and visits in the works. We will try our best to accommodate the plans you have but in order to do so, any anticipated leave will need to be shared with us as soon as possible!
That’s okay! We understand that sometimes our candidates already have trips and visits in the works. We will try our best to accommodate the plans you have but in order to do so, any anticipated leave will need to be shared with us as soon as possible! So please let us know right away if you have any upcoming trips, PCS moves, or maternity leave that could affect your upcoming work schedule. This is particularly true for anyone being considered for positions between 20-40 hours each week and with shifts. We can help communicate this to the customer as well as work with the customer and you to ensure a mutually beneficial outcome for all and make sure that shifts are covered. This will vary with each customer and assignment.
Our process moves very, very fast – hence the “instant” in our name. Our value add is that our customers come to us, and we build their remote team within five days. So, once we’ve contacted you, the team is ready to go! If it’s a smaller account, you’ll have the opportunity to do an introview (a get-to-know-you conversation) with the customer. And, we also handle onboarding within Instant Teams.
There’s a place to express just that in your Instant Teams’ profile! You can toggle on/off your matching by either selecting/deselecting “I am actively seeking remote work” on Page 2 of your profile. This will let ARTI and our Customer Success Managers know whether to notify or not notify you about any potential matches.
Applicants must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States
Short answer – no. We have a business model in which we build and handle the continued management of remote teams for our customers. We’re not headhunters, recruiters, or doing one-on-one hand-offs of talent. We saw the need and the gap from the community standpoint and different types of customers Liza and Erica have worked within industries before forming Instant Teams to facilitate the relationship between those two parties. A customer comes to us with the qualifications of someone they’re looking to add to their team, and we utilize our own proprietary technology to match a military-connected individual to the remote assignment. As we do that, the customer pays us directly for the work that’s being done by the team, and we pay the team. They’re also paying us for the operational necessities we support in managing and building that remote team for them.
It will never cost anything to join our remote workforce as a candidate. 100% free.
Straightforward answer of all – yes, absolutely! Unfortunately, however, we cannot hire RTMs who are currently stationed in Italy due to SOFA issues and a few assignments have required a CONUS location. We deep dive into why being OCONUS doesn’t have to mean an end to your remote career here.