Instant Insights

Customer Experience (CX) Case Study: Shield Corps Security

“Their remote team model is so efficient. I told them what I needed and in less than 24 hours they provided me someone who was literally a perfect fit.”

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pexels-photo-462331.jpeg“We needed some extra part-time support and Instant Teams was a perfect fit. They sit at the intersection of affordable price and high-quality talent. It’s a triple win for us. We get to support the military spouse community, we get an incredibly talented professional and it’s at an affordable price.

Hiring military spouses is a no-brainer. You’re getting someone that’s likely overqualified to do the job with the hard skills, and you’re getting someone who has mastered the soft skills. Military spouses in general bring a high level of responsiveness and communication, which is so important for a remote worker. For us, it’s a lot of finance, bookkeeping, and keeping us organized. We’ve absolutely seen a big increase in our operational efficiencies and workflows. It’s been a pleasure working with Chelsey because she is so appreciative of meaningful work and we have common values.

This opportunity helps businesses become more successful while also supporting a core constituency of our nation. The Instant Teams remote professionals are highly competent and resilient. I know when our military spouses are tasked with something it will be done on time and done well, and I don’t need to micromanage them. Oftentimes, they actually outperform our traditional employees.

“Working with them has been incredible. Their remote team model is so efficient. I told them what I needed and in less than 24 hours they provided me someone who was literally a perfect fit. I highly recommend using Instant Teams to supplement your team with a talented and responsive military spouse.”

A huge thank you to Shield Corps Security CFO, Ryan Micheletti, for his feedback and continued support of Instant Teams talent!

 

ShieldCorpsLogo-sm-1.pngCustomer Profile: Shields Corps Security is a private security firm in the San Francisco Bay Area that provides event, venue, residential and executive protection services. They are a veteran-led company, and hiring veterans and military spouses is one of their core values.