Liza Rodewald and Erica McMannes noticed a pattern throughout their early days as active-duty military spouses. They were experienced, qualified, and willing to work — but with each PCS, they struggled to find meaningful employment in their career fields. Remote jobs for military spouses were often extremely limited and traditional career paths were a challenge to sustain.

They weren’t alone. The military spouse unemployment rate has been 5x higher than the national average for years. Frequent moves, increased home demands, and locations of military installations can make finding a “normal” 9-5 job nearly impossible for military spouse professionals. It’s one of the many reasons remote jobs for military spouses are so important and so they’ve forged a revolutionary path for remote work, military spouse hiring, and the customer experience industry.

A spark of an idea in 2016 has now scaled to a powerful solution for brands eager to access top-tier CX talent and the military spouse community craving flexible work options. Since inception, Instant Teams has been a tech-enabled service trailblazer, laser-focused on remote work, skills-based hiring, and tapping into the extraordinary talent pool within the military spouse community. They stand at the forefront as a customer experience talent marketplace, reshaping the destinies of military families by enhancing financial stability and delivering customized customer experience solutions for brands across the nation.