How to Scale Quickly With High-Quality Customer Success Teams

Sam Walton, American businessman and entrepreneur who’s best known for founding Walmart and Sam’s Club, said it best:

Remote Job Opps: How to Spot What’s Real and What’s Fake

We once ran a poll over on the Instant Teams Facebook page to explore what key factors hold our talented community back from applying for a virtual job opportunity. And, unfortunately, the top response didn’t surprise us one bit.

Ghosting: What’s With This Trend in the Job World?

As the unemployment rate for the general U.S. population declined to 3.6 percent as of May 2019, it’s no wonder a trend has emerged: ghosting. A term that’s well-known in the dating world is becoming more commonplace in the job world, and candidates aren’t the only ones who’ve fallen prey to the situation. Employers have, Read more…

Customer Experience (CX) Case Study:  Boomtown

About Boomtown Boomtown provides support services on point of sale (POS) systems for small businesses, restaurant and retail chains, and merchant service and technology providers. With over 300,000 businesses that they serve, their CX support team is always busy helping customers get the most out of their product technology.

Military spouses joining forces to create coworking spaces

Rebranding Your Business: 5 Things to Know Before Taking the Leap

The experience of owning a business can often be described as a roller coaster ride. One minute you’re on a high and the next, you’re going straight down into the trenches to battle it out against sales numbers, complicated business tasks (like incorporating and taxes!), marketing, and more.

5 Skills You Can Add to Your Company by Hiring Military Spouses

Military-connected community members, specifically military spouses, are all over the world. In 2017, a Department of Defense study showed that there are over 640,000 spouses of active military members. Of these military spouses, 88% of those who participated in the study had at least some post-high school education. Regardless of their qualifications for the job, Read more…

The Fab 7: Military Spouse Bloggers Share about Instant Teams

You probably know by now that we’re not much for keeping secrets around here. So, in honor of May being Military Spouse Appreciation Month, we’re excited to announce that we’ve banded together with some rockstar milspouse bloggers to bring you some fun, new content!

MadSkills Rebrands to Instant Teams

January 25, 2019

Reframing Remote Work and Moving the Needle

Check out this dynamic feature about Instant Teams (previously known as MadSkills) and our founding team as lawyer, veteran, and accomplished writer, Anna Blanche Rabe, researches companies with social impact: https://annablanch.net/blog/madskills/